All orders within the contiguous 48-state US are charged a flat rate of $5,
whether you order one or 100 items. If your address cannot be
by all major carriers (the USPS, UPS, FedEx), please be
sure to let
us know at the time of your order. Orders outside the contiguous
charged the full rate (minimum of $5). International shipments
may or may not result in your country charging you a customs duty. You
are responsible for any such duties/taxes. We ship most orders within
business days. In the event of any significant delay, you will
and have the option to cancel your order. If you do nothing, we
process and ship your order as soon as possible.
Signature delivery is available upon request: If your delivery area is not fully secure then please request signature delivery of your package. Once the tracking info shows the package as delivered, we are not responsible for a stolen or missing package.
Express shipping is available: By default, express shipping often requires a signature upon delivery of the package. If you will not be present to receive the package and want an express delivery to be made without any signature, please let us know by email.
If any package sent to you is refused, unclaimed, or undeliverable as addressed, you will be notified if/when the parckage is returned to us. But you are responsible for entering the correct and complete shipping address when placing your order. Please do not refuse any package sent by Smartpost (the hybrid FedEx/USPS service), because this economy shipping service does not include return shipping service (unlike the more expensive Priority Mail or FedEx Ground/Home Delivery services that do include return service only if the package is unopened). If we do receive your returned package, we can reship to you, but you must pay the full shipping cost in such a case. Alternatively, you may cancel the order altogether, and we will restock the contents for a 20% restocking fee, and the shipping charge is not refundable. If we do not receive your returned package, we cannot offer a refund or credit of any kind for the missing package.